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Thursday, September 24, 2009 12:16 PM

New Supervisor Training Timing Importance

A company that does not have a staff willing to learn and a management supportive of that learning will fade into irrelevance. Yet, however, there are many companies when they face hard budget choices, staff development is one area that they consider
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Tuesday, September 22, 2009 12:58 PM

Restoring Commitment to Prevent Resignations

Keeping Valued Team Members!  Which members of your team would you miss most if they left tomorrow? And what makes them so valuable? Chances are, they've been there long enough to know exactly how the organization works. Highly competent at what they
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Friday, July 17, 2009 7:04 AM

Train Your Supervisors

The key to your business success is the productivity of your employees. The key to employee productivity is their perception of their immediate supervisor. Invest in training your supervisors and managers. Leadership Cycle: Grooming supervisors to
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Tuesday, July 14, 2009 12:36 PM

How to (Unblock Bottlenecks) information

Unblocking Bottlenecks:  Fixing Unbalanced Processes Where's the bottleneck in your area? Consider this scenario: You own a trucking company, and you've recently had problems in the delivery process for one of your clients. The loading at their factory
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Tuesday, June 16, 2009 2:53 PM

Turning Negative Back to Positive

Re-Engaging Team Members Engaged team members make a valuable contribution.  ©iStockphoto/dgilder "Excuse me, I'm the new program office administrator, and I need to book a hotel for a meeting. Could you help me with that?" you ask another administrator.
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Tuesday, May 19, 2009 8:19 AM

New Supervisor Training Is An Investment

Companies that put no effort into new supervisor training, are companies that will slowly fall to the wayside because they will remain trapped in the past while other businesses pass them by due mainly to the energy and knowledge of their well developed
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Tuesday, April 21, 2009 11:37 AM

Helping Others Learn

Encouraging Learning in the Workplace Make learning relevant to people's jobs.  ©iStockphoto/H-Gall Opportunities to help others learn come up all of the time in the workplace. When you help a staff member deal with an angry customer, you have an
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Tuesday, March 24, 2009 4:42 AM

Turnkey Employee Handbook

A turnkey employee handbook that covers employee-related policies and benefits.  Make it your own merely by inserting key words, selecting alternative phrases, deleting segments that are not required or adding topics unique to your operation. Included
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Wednesday, March 04, 2009 8:32 AM

Writing Reports

Using the Business Report Format.  Keep reports concise by following a standard format. Imagine this scenario: You're a busy, upper-level manager, and you supervise several junior managers. Every quarter, each member of your managerial team has
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Thursday, February 26, 2009 8:57 AM

Employee Engagement Through Supervisor Training

The United States economy is heading into a very challenging time for businesses in general. With the turmoil of today’s economy and the uncertainty associated with job security, it is probably safe to say employers are thinking about everything they
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