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Effective Communication by New Supervisors

Leadership Training offers both background knowledge and the practical help you need to create strong leadership training at all levels within the organization. Training is designed to be a practical, hands-on roadmap to help you quickly develop training in key new supervisors areas.

Modern Cheer iStock_000005996988Small[1] Increasing productivity often starts with reassessing and eliminating bad habits you have develop over time. The more you 'put things off' the more 'clutter' accumulates which will then challenge your ability to make the best use of time.

In any relationship communication is incredibly important. And not just between two individual people, but in any kind of relationship between one or more people, the ultimate success of the relationship depends upon effective communication.

What is effective communication?

Effective communication is the practice of conveying information in such a way that the recipient understands it in the specific way desired by the other party.

For example, it can be logical information, such as a boss instructing an employee on exactly what needs to be done for a specific task. Or it could be emotional information, as in the case of a person communicating to their partner how he or she feels about something.

Whatever the case is, communication is important because it allows both parties to CONNECT with each other and understand one another.

If you're trying to tell me something in a language I don't understand, how can we ever develop the rapport that is required for even the most basic relationships?

One fascinating thing is that there IS a language that almost everyone understands, regardless of their spoken language, age, gender or intelligence: emotions.

Even babies can be quite intuitive when deciphering emotional cues from their parents. And everyone can relate to emotions because we have probably experienced most of them throughout our life experiences.

Now how does this relate to communicating effectively with people?

Well, whenever you communicate with someone in person, there is much more information being conveyed than simply the words you are pronouncing. In fact, scientists believe that around 93% of communication is completely non-verbal!

What does this mean?

It means that when we communicate, there are literally thousands of little things you are transmitting to the other person, as well as picking up from him or her. Things such as vocal tonality, vocal pitch, speech rate, eye movement, posture, body language, mannerisms, etc. are all sending very clear signals about what kind of emotions you are experiencing.

Have you ever been communicating with someone, and it was almost like there was this weird dissonance...almost like they were saying one thing, but it FELT like the exact opposite at the same time?

This type of thing occurs when someone's emotions are not in alignment with what they're actually saying.

To be an effective communicator, the first step is to know exactly what we want to communicate. If you're trying convey information, how are you supposed to do that when you're not entirely sure what you want to convey?

After we know exactly what we want to communicate, we have to understand the other person's perspective. For example, if you want to teach someone complex mathematical operations and they can barely perform simple arithmetic, then you can't just skip ahead to the advanced theories -- you have to explain it to them in a way where it will be possible for them to follow along.

This leads to the last point. After you know exactly what you want to communicate and you understand the other person's perspective. You want to communicate your message in the simplest, most concise way possible, so that the recipient can fully grasp what you are saying.

Modern Managers offers a turnkey supervisor training course that we have created so you can customize your leadership training needs to help the new supervisor gain a deeper understanding of leadership training elements that can be applied in everyday situations.

Our New Supervisor Training Program, an effective Leadership Development Course, and our Employee Handbook were designed especially for small businesses that do not have the time, resources or expertise to develop their own.

Our TurnKey New Supervisor Training Program product can be made specific to your company’s needs and helps new managers develop successful skills to effectively communicate, delegate and manage priorities to increase employee productivity, morale, work quality and accelerate their ability to focus their time and efforts on tasks that achieves results that are most important to the organization’s success.

Why write your own New Supervisor Training Program or an Employee Handbook when it's done for you? Pre-written course ware saves you time and money and helps you better prepare for classroom training with well-researched and proven course materials.  (ModernManagers.com HR in a Box)

turnkey handbook  that covers employee-related policies and benefits.  Make it your own merely by inserting key words, selecting alternative phrases, deleting segments that are not required or adding topics unique to your operation. Included is a power-point presentation that you can use to introduce your employees to your company products, customers, and community!

Published Friday, April 30, 2010 7:51 AM by JerryJohn

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