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Train Your Supervisors

iStock_000003537496Small[1] The key to your business success is the productivity of your employees. The key to employee productivity is their perception of their immediate supervisor. Invest in training your supervisors and managers.

Leadership Cycle: Grooming supervisors to be more business savvy can take a lot of strain out of organization-wide communication and free valuable time by streamlining problem-solving in the center, as well as the analytical process for upper management.  Without training development of our leaders, we end up doing more and more of what does not work and we destroy the business.  We can avoid this by flowing through the Leadership Cycle.

  1. Vision:  In many organizations, the hiring and training processes (or lack of) are hindering new supervisor’s chances for success.  Many managers have reasons to hire from within the company because they want to create advancement opportunism for their workers. 
  2. However, often-times, the preference to hire from within comes from a desire to maintain status quo.  "A lot of managers don't want to sit down and talk.  They don't hire supervisors who are good leaders; they hire "yes" people - the worker who everybody likes.  And generally they are likeable because they have a hard time challenging management. 
  3. Savvy managers and executives realize the true value of the supervisors' role, and invest in it in a most efficient and meaningful way.  Supervisor training that goes beyond industry recognized skill sets is going to be more important as productivity takes on a more prominent role in contributing to a company's bottom line. 

Promotions are 90% dependent on technical know-how for a rank and file worker. For promotion to supervisor, technical know-how is 50% and human relation skills are 50%.  For promotion to an Executive, technical expertise is 20%, human relations is 80%.

The Harvard Bureau of Vocational Guidance studied 1,000 people who had been fired.  They found that for every one failure because of work skills there were two failures in human relation skills.

Stanford Research Institute, Harvard University, and the Carnegie Foundation (which spent $1 million and 5 years of research) proved that 85% of the reason you get a job, will keep a job, and move ahead in that job, has to do with your people skills and people knowledge.

So do we need to improve our human relations skills? What do you think?

Modern Managers offers a turnkey supervisor training course that we have created so you can customize your leadership training needs to help the new supervisor gain a deeper understanding of leadership training elements that can be applied in everyday situations.

Our New Supervisor Training Program, an effective Leadership Development Course, and our Employee Handbook were designed especially for small businesses that do not have the time, resources or expertise to develop their own.

Our TurnKey New Supervisor Training Program product can be made specific to your company’s needs and helps new managers develop successful skills to effectively communicate, delegate and manage priorities to increase employee productivity, morale, work quality and accelerate their ability to focus their time and efforts on tasks that achieves results that are most important to the organization’s success.

Why write your own New Supervisor Training Program or an Employee Handbook when it's done for you? Pre-written course ware saves you time and money and helps you better prepare for classroom training with well-researched and proven course materials.  (ModernManagers.com HR in a Box)

turnkey handbook  that covers employee-related policies and benefits.  Make it your own merely by inserting key words, selecting alternative phrases, deleting segments that are not required or adding topics unique to your operation. Included is a power-point presentation that you can use to introduce your employees to your company products, customers, and community!

Published Friday, July 17, 2009 7:04 AM by JerryJohn
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